Imprint
Umzugsfirma Schwalbe – Moving made easy
Information according to § 5 TMG (German Telemedia Act):
Address:
Umzugsfirma Schwalbe – Umzug made easy
Carl-Spindler-Str. 15
12555 Berlin
Germany
Contact options:
Management / Business Owner:
Mustafa Ciftci
VAT Identification Number according to § 27 a Value Added Tax Act:
DE92 410 657 397
Content responsible according to § 18 MStV (German Interstate Media Treaty):
Mustafa Ciftci
Regulatory Authorities:
Federal Office for Logistics and Mobility
Werderstraße 34
50672 Cologne
Germany
https://www.balm.bund.de/DE/Home/home_node.html
Professional Association:
BG Verkehr (Professional Association for Transport and Traffic)
Berlin District Administration
Axel-Springer-Straße 52
10969 Berlin
Germany
Our Insurances:
- Public Liability Insurance: Allianz Insurance AG, Munich
- Transport / Goods Insurance: Allianz Insurance AG, Munich
- Logistics Insurance 4.0: Allianz Esa GmbH, Bad Friedrichshall
- Business Legal Protection Insurance: Allianz Legal Protection Service GmbH, Munich
Our Customer Reviews:
Our customers’ satisfaction is our top priority.
See for yourself:
🔗 ProvenExpert: https://www.provenexpert.com/de-de/umzugsfirma-schwalbe-umzugsunternehmen-berlin/
Consumer Information
The European Commission provides a platform for online dispute resolution:
https://ec.europa.eu/consumers/odr/
Notice according to § 36 VSBG (German Consumer Dispute Resolution Act):
We do not participate in dispute resolution proceedings before a consumer arbitration board.
Liability for Moving and Transport Services
1. Statutory Liability for Moves (§§ 451 ff. German Commercial Code (HGB))
The special statutory provisions of §§ 451 to 451h of the German Commercial Code (HGB) apply to moving contracts.
The liability of Schwalbe Moving Company for loss or damage to the moving goods is legally limited to:
€620.00 per cubic meter of transported goods required to fulfill the contract (§ 451e HGB).
This limitation of liability does not apply in case of:
- Intent
- Gross negligence
- Injury to life, body or health
2. Exclusions of Liability according to HGB
Liability is particularly excluded if the damage was caused by:
- Inadequate packaging or labeling by the client
- Special nature of the moving goods (e.g., fragile, sensitive or perishable goods)
- Natural or defective condition of the goods
- Acts or omissions of the client
- Force majeure
3. Valuable and Sensitive Items
The statutory liability framework does not particularly cover:
- Cash, jewelry, documents, securities
- Art objects of exceptional value
- Data carriers without backup
- Precious metals or comparable valuables
Such items must be separately declared and separately insured by the client.
4. Additional Insurance
Extended transport insurance can be taken out at the client’s request.
Without express order, the transport is carried out within the framework of the statutory basic liability according to HGB.
Externally visible damage must be reported in writing no later than the day of delivery.
Non-visible damage must be reported in writing within 24 hours of delivery (§ 451f HGB).
After expiry of these periods, the goods are deemed to have been delivered in accordance with the contract.
6. Contractual Basis
The nature, scope and liability of our services are exclusively determined by:
- the individual moving contract
- our General Terms and Conditions (GTC)
- the statutory provisions of the German Commercial Code (HGB)
Verbal collateral agreements can be made on moving day for additional orders without written confirmation.
Our Quality Promises:
- Utmost care in handling your property
- Trained specialist staff with quality standards
- Competent site inspection with A-Z planning
- Premium packing service
- Premium packaging materials
- Discreet and structured processes on moving day
- Transparent legal basis
Our promise is a move at the highest level – safe, structured, and uncompromisingly professional.
Liability for Content
The contents of our website have been created with the greatest care. However, we do not assume any liability for the accuracy, completeness and timeliness of the content.
As a service provider, we are responsible for our own content on these pages under general laws pursuant to § 7 (1) TMG (German Telemedia Act). According to §§ 8 to 10 TMG, we are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.
Obligations to remove or block the use of information under general laws remain unaffected.
Liability for Links
Our website contains links to external third-party websites, over whose content we have no influence. Therefore, we cannot assume any liability for this external content.
The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking.
However, permanent monitoring of the content of linked pages is not reasonable without concrete evidence of a violation. Upon becoming aware of legal violations, we will remove such links immediately.
Copyright
The content and works created by the site operators on this website are subject to German copyright law.
Duplication, editing, distribution, or any form of commercialization beyond the limits of copyright law require the written consent of the respective author or creator.
Downloads and copies of this site are only permitted for private, non-commercial use.
Image licenses © Shutterstock.com, © Freepik.com, © flaticon.com , © elements.envato.com
Concept, design and development by Umzugsfirma Schwalbe
Web design agency Berlin – List & Sell GmbH